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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Active Member
Najamuddin S Member Since: Jun 18, 2019
31 of 3,036

I have the same issue I can't upgrade to feelancer Plus I am getting same message "Payment was declined. Update now"

I verified with my bank and didn't found any issue.

Please assist.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
32 of 3,036

Hi Najamuddin,

 

Our team will reach out to you via ticket as well and assist you further with your membership plan. Thank you.


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Active Member
Snehal P Member Since: Sep 7, 2017
33 of 3,036

I have tried much time but every time I got "payment was declined ". Can you please resolve my issue ASAP.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
34 of 3,036

Hi Snehal,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Nabeel Yousaf P Member Since: Aug 6, 2020
35 of 3,036

Hi,
i have tried VISA CARD as well as MASTER CARD, but all in vain.
Deducted my money twice but respond me that payment declined.
i am in rush to buy membership plan.
kindly reply and take necessary actions.

Thanks and Regards.
NAbeel

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
36 of 3,036

Hi Nabeel Yousaf,

 

It looks like the charge on your credit card keeps getting declined. Please make sure your card is set up to make international payments and has sufficient funds on it to complete the funding. You can also add an alternative billing method in your account payment options.


~ Bojan
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Active Member
Iqra I Member Since: Oct 25, 2019
37 of 3,036

HI Bojan, 

 

I have the same issue. I've contacted my bank and they have infromed me that the issue is from UpWork. Can you please help? Thank you.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
38 of 3,036

Hi Iqra,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.


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Active Member
Ahmad W Member Since: Jan 31, 2019
39 of 3,036

Hi Goran,

 

I have the same issue kindly help.

The issue due to the policy of the State Bank of Pakistan.

As Credit/Debit Card user cannot add his/her card to any subscription website.

We may do payment but the card will not be authenticated.

 

Waiting for your kind response.

 

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
40 of 3,036

Hi Ahmad,

 

One of our Customer support agents will reach out to you as well and will assist you further with your bank account. Thank you.


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