I am trying to buy connects & have added my debit card details but when i click on buy connects its always giving me this error : Your payment could not be processed. Please choose an alternate payment method or retry again later.
My debit card uses an OTP to process the payment but here i didn't recieve any OTP.
Thanks & Regards
Could you please confirm if you`re receiving any errors on your end?
I would also suggest checking with your bank if your account is enabled for international charges. Thank you.
I have the same problem where i cannot buy connects as the system is not accepting my debt card. Please note that this is very important for all the Freelancers here to have this issue resolved as I can only see a general answer to all questions where it says to "Check with your local bank for international transactions" and "Chose another billing method".
Please see that my card is open for all types of international transactions and I am currently using it for payments online, never had any problem.
Hi, I tried adding my billing card info inorder to buy connects but it is not proceeding further. This is the following message that appears everytime I feed in my card information. “We are unable to authorize your card. Please add another billing method or contact your issuing bank.” Is there anything that be done to fix this ?