One of our team members will reach out to you via support ticket and assist directly in adding a payment method and purchasing connects. Thank you!
I am a verified user and I am having this issue "Your payment could not be processed. Please choose an alternate payment method or retry again later" while buying connects . I used different browsers, cleared cache and other things mentioned but also the same is happening. I tried using different card methods and also the same problem persist. I went to the bank to check if there is any fault but they said there is nothing wrong in here. I also tried paypal also but then the problem is existing. Please do find a solution for it as I am depended on this online job.
Could you please clear your cache and cookie or try a different browser? If you are still not seeing the options to add a billing method after trying out these troubleshooting steps, please let us know.
I have tried to buy connects and I got this message "Your payment could not be processed. Please choose an alternative payment method or retry again later"
I have tried 20 times but I got the everytime same message.
I have tried both with the Visa card and the PayPal option but both are not working
I have tried PayPal also but the same thing. Still, Upwork payment methods showing me the same message.