Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Your payment could not be processed. Please choose an alternate payment method or retry again later

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
4171 of 4,257

Hi IMRAN,

 

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.


Thank you.

~ Luiggi
Upwork
b95650fb
Active Member
Mahima M Member Since: Apr 24, 2021
4172 of 4,257

Hello, I am not able to buy connects with my HDFC visa card. The card is successfully added in billing methods but whenever I try to buy connects it redirects me to same screen after taking otp. I talked to my bank and they say there is no problem with the card and ideally it should work.

 

Kindy help me out here.

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
4173 of 4,257

Hi Mahima,

 

One of our team members will reach out to you directly via a support ticket to assist you further with the issue you are experiencing. You can access your tickets on this page.

 

~ Nikola

Untitled
muskannoor
Active Member
Nazia N Member Since: Sep 28, 2020
4174 of 4,257

Hello,

 

I want to purchase membership plus and I have the amount in my account but when I purchase Upwork said, attach your bailing method, when I attached my Debit card then payment issue accrue I connect with my bank they said there is no issue on our side. What did I do?  please Solve my issue. My bank said, no payment issue on our side. 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4175 of 4,257

Hi Nazia,

 

I just checked your account and I can see that you were able to add a Billing method and upgrade to our Plus plan. If further help is needed, let me know. Thank you.

~ Goran
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
4176 of 4,257
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

eshu_j
Active Member
Eshu J Member Since: May 6, 2021
4177 of 4,257

I'm getting this msg on the screen while purchasing the connects on upwork.

Your payment could not be processed. Please choose an alternate payment method or retry again later.

Plz solve the issue ASAP.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4178 of 4,257

Hi Eshu,

 

I would recommend to check with your bank if your account is enabled for international charges or you can try to add another billing method. Thank you.

~ Goran
Upwork
eshu_j
Active Member
Eshu J Member Since: May 6, 2021
4179 of 4,257

Hello Sir,

 

I have added Paypal method as billing method.  Please look once attached snap.

 **Edited for Community Guidelines**

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4180 of 4,257

Hi Eshu,

 

Please add another credit card to your PayPal wallet and try to purchase Connects again. Thank you.

 

~ Goran
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS