Whenever I add my visa card to the billing method it shows me the message
"We are unable to authorize your card. Please add another billing method or contact your issuing bank".
My card is valid for other websites but it makes an error on just upwork.
please tell me whats the problem.
I also debug by adding other cards like Mastercard and it accepted too.
I want to add my own card.
I am getting the issue with buying connects , when I go buying connects after entering OTP, I always show a message of "Please select the "Buy Connects" button to continue."
I have used multiple payment patterns but facing the same issue.
So Please help me regarding this issue.
Could you try to clear your cache and cookies or log via another browser to try and purchase Connects? If you're still experiencing the same problem after this, let me know here. Thank you.
Can i purchase connect from my Card even if i have balance on upwork ?
Also, Can i use my upwork balance from my freelancer account and use that balance to hire another freelancer from my client account ?
When you click the "Buy Connects" button, could you please confirm the options you are seeing so I can check?
As for your second question, please know that you will need to add a billing method to your client account to hire and pay for freelancers. Your Upwork balance is not transferrable.
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