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Your payment could not be processed. Please choose an alternate payment method or retry again later

usmanbinniyazi
Active Member
Usman K Member Since: Oct 1, 2021
4371 of 4,394

I also have a same problem and only have a debit card.

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
4372 of 4,394

Hi Usman,

 

I checked and it looks like the charge is being declined. I suggest that you check with your bank for more information on why that is happening. They should be able to help you out with that! In the meantime, you can check this help article for more information on acceptable billing methods.

 

Thank you.

~ Aleksandar
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
4373 of 4,394
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

dbf3ef74
Active Member
Abiaz A Member Since: Aug 29, 2021
4374 of 4,394

Hi, 

I am low on connects so I am using my own debit card to purchase 20 connects which is like $3.But, there is an error message which says

 

"Your payment could not be processed. Please choose an alternate payment method or retry again later." 

I can't seem to  understand  the reason behind it.I am using my own debit card with my name on it, on top of that I have more than sufficent fund so low balance cannot be an issue. Can anyone help me with this??

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
4375 of 4,394

Hi Abiaz,

 

We will look into this further and will get back to you once we have more information.

 

Thank you,

~ Nikola

Untitled
luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
4376 of 4,394

Hi Abiaz,

 

Thank you for your patience. One of our agents will reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
4377 of 4,394
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
4378 of 4,394
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

f_online
Active Member
Azam K Member Since: Sep 8, 2020
4379 of 4,394

Hi! 

 

Not able to buy connect talked to my Bank it says international payments are active on the card ask Upwork to do the necesarry corrections

 

 

Thanks

 

Azam

 

martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
4380 of 4,394

Azam K wrote:

Hi! 

 

Not able to buy connect talked to my Bank it says international payments are active on the card ask Upwork to do the necesarry corrections

 

 

Thanks

 

Azam

 


Not related to your question, but you need to change all the "we" to "I", otherwise it sounds as if you are representing a group of people. 

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