I checked and see that our support sent you a message yesterday. Could you please check your email inbox for an email titled "Assistance in purchasing connects using Paypal."
I am needing someone who can help as it seems there is no other way to get customer service or support through UpWork.
I am attempting to purchase more connects and it will not let me.
I add payment method, add amount I would like to purchase but it never finalizes the payment and they never get added to my account. I have tried logging out and in, different payment methods - nothing works.
I NEED help! Someone! Anyone!
I was not able to replicate the issue you're describing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Please use this link to see the options available to you and add one of those.
Let us know if the issue persists.
Hi, we are facing the same problem with payments. I tried to make a payment from MasterCard, but its showing unable to authorize your card. And adding a new card, inputs don't recognize the info.
Could you please help us with this issue?
I can not add paypal, can not add any bank account , can not add debit card, upwork is not accepting any payment method. I can not understand why they forcing us to use credit card ??
Also there is no help im getting. Hope Upwork support will wake up