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Your payment could not be processed. Please choose an alternate payment method or retry again later

Moderator
Goran V Moderator Member Since: Mar 24, 2017
61 of 152

Hi Shahid,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.


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Active Member
Subhan S Member Since: Jul 15, 2019
62 of 152

Hi Goran,

i,m am faceing same issue plz help me.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
63 of 152

Hi Subhan,

 

Our team will reach out to you as well and assist you further, thank you.


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Active Member
Gunjan B Member Since: Jun 25, 2019
64 of 152

I have saved my billing method of debit card and am trying to buy the connects in order to sumbit the proposal. But the message shows "We are unable to authorize your card. Please add another billing method or contact your issuing bank."  I am using this debit card and it is working, even I do have balance in bank account. For another visa card I am getting message as

"Your payment could not be processed. Please choose an alternate payment method or retry again later.". Please guide me further.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
65 of 152

Hi Gunjan,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.


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Active Member
Mungurul A Member Since: Jul 21, 2019
66 of 152

Hello dear community.

I don't have Payoneer or Other MasterCards. My account balance is insufficient. How can i buy connects? Can i use other person's Payoneer account to buy connects if i pay him personally? Please give a solution. Thanks

Moderator
Goran V Moderator Member Since: Mar 24, 2017
67 of 152

Hi Mungurul,

 

Unfortunately no, when adding a payment method the account needs to be issued on your name or your name listed as a beneficiary name. 
But for billing methods, you can add a billing that is issued on another method. Thank you.


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Active Member
Mungurul A Member Since: Jul 21, 2019
68 of 152

Is there another way to buy connect when i have no mastercard? 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
69 of 152

Hi Mungurul,

 

Thanks for reaching out to us. Purchasing Connects can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. Additionally, if you have a balance on Upwork you can use it to buy Connects. Feel free to follow up if you have further questions.

 

Thank you.

~ Aleksandar
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Active Member
Dharamvir S Member Since: Jul 1, 2019
70 of 152

I am not able to add the connects. The payment method - visa debit card is being declined. Kindly help!

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