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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
61 of 2,991

Hi Jeremy,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Diana S Member Since: Sep 13, 2019
62 of 2,991

Hi, I'm trying to buy connects using my debit card but it's not working, I only see a blank window with no new connects showing up. Please help me figure this out. 

 

Thanks 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
63 of 2,991

Hi Diana,

 

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Shahzaib K Member Since: Jul 12, 2018
64 of 2,991

Hello

i am facing the same issue can't buy connects through my debit card. infact i have transfer my funds through upwork in the same account but i unable to buy connect through my same bank account debit card. i've tried twice but facing same error.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
65 of 2,991

Hi Shahzaib,

 

One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method and purchasing connects.

 

Thank you for reaching out to us! 


~ Bojan
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Active Member
Ramchandramani S Member Since: Nov 14, 2018
66 of 2,991
Sir I'm facing the same problem, what should I do? I wanna start earning again here,please help!!
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
67 of 2,991

Hi Ramchandramani,

 

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method for purchasing connects. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Shivanand C Member Since: Aug 25, 2019
68 of 2,991
I can't buy connects or membership by debit card I have tried lot please help me out of this problem
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
69 of 2,991

Hi Shivanand,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Thal Y Member Since: Sep 29, 2019
70 of 2,991

My debit card is not working in buying connects. Any help?

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