Hi, I'm trying to buy connects using my debit card but it's not working, I only see a blank window with no new connects showing up. Please help me figure this out.
I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those.
Let us know if the issue persists.
i am facing the same issue can't buy connects through my debit card. infact i have transfer my funds through upwork in the same account but i unable to buy connect through my same bank account debit card. i've tried twice but facing same error.
One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method and purchasing connects.
Thank you for reaching out to us!