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Active Member
Jamir Uddin M Member Since: Oct 21, 2018
61 of 659
I am trying but problem not solved yet. please help
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
62 of 659

Jamir Uddin,

 

As Bojan suggested, could you please check with Payoneer support on the status of your card? If they confirm your card is ready to be used, let us know.

 

Thanks!

~ Valeria
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Active Member
George R Member Since: Jul 30, 2019
63 of 659

cant buy connects with credit card after entering card info page stays blank?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
64 of 659

Hi George, 

The Customer Support Team is currently looking into this, and will reach out to you directly to assist you with your issue.


-Avery
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Active Member
Abby Gail R Member Since: Jul 14, 2019
65 of 659

Hi I was trying to buy connects. But its not going through. I know that I still have balance on my account. It doesn't show any Error message. Its just not pushing though. Please help me. Attached is a screenshot of my webpage in upwork.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
66 of 659

Hi Abby, 

Could you please try clearing your cookies, or using a different browser to see if the issue persists? Let us know if it does and our team will assist you further. 


-Avery
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Active Member
Earl Oliver C Member Since: Jul 21, 2019
67 of 659

Having the same problem too, I was able to buy connects just yesterday and now it can't.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
68 of 659

Hi Earl Oliver,

 

We'll have one of our agents reach out to you via support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Diogenes M Member Since: Aug 2, 2019
69 of 659

Hi

I want to verify my credit card but there is no option.

What should I do?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
70 of 659

Hi Diogenes,

 

Looks like you card was successfully verified. Please let us know if you experience any issues with using it.

 

Thank you.

~ Bojan
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