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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
71 of 3,036

Hi Ramchandramani,

 

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method for purchasing connects. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Shivanand C Member Since: Aug 25, 2019
72 of 3,036
I can't buy connects or membership by debit card I have tried lot please help me out of this problem
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
73 of 3,036

Hi Shivanand,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Thal Y Member Since: Sep 29, 2019
74 of 3,036

My debit card is not working in buying connects. Any help?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
75 of 3,036

Hi Thal,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Kasun H Member Since: May 10, 2020
76 of 3,036

I am facing the same error cannot buy connect , authorization fails says to enter a different card

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
77 of 3,036

Hi Kasun,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with purchasing Connects.

 

Thank you.

~ Aleksandar
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Active Member
Jovelyn D Member Since: Feb 13, 2018
78 of 3,036
Hi, i want to buy connect using my debit cards but it said its unauthorized.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
79 of 3,036

Hi Jovelyn,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Rishma C Member Since: Mar 16, 2019
80 of 3,036

Hi team, I am trying to purchase connects for bid. I am using my MasterCard that is global and International transaction is also on but still I am getting below message

"Your bank was unable to verify your information. Please contact them and try again."

I don't have last name on card but it is asking last name and if I keep it null then it doesn't proceed

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