Your payment could not be processed. Please choose an alternate payment method or retry again later

[Aleksandar D]

Hi Dharamvir,

Thanks for reaching out to us. Your billing method is active but the charge on your card was declined. Please double check with your bank about this or add another billing method.

Thank you.

[Eve F]

I have tried to buy connects and I got this message "Your payment could not be processed. Please choose an alternative payment method or retry again later" I want to use my Paypal for payment because my debit card is not working on this app.but after adding my paypal to billing it requires Cc/debit card.any help?

[Aleksandar D]

Hi Eve,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Ravi P]

I'm unable to buy connects using my visa debit card or PayPal.

[Goran V]

Hi Ravi,

One of our team members will reach out to you via ticket as soon as possible and assist you furthe. Thank you.

[Ajaykumar R]

I have an active payment method and also membership plan ,Still i cant buy connects can someone help me. I am getting a ""Your payment could not be processed. Please choose an alternate payment method or retry again later."" error. Thank you. i have updated my primary payment method. but it isnt showing.

[Goran V]

Hi Ajaykumar,

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.

[Md Tamjid H]

Hello,

I am unable to buy new connects usiny my Mastercard. The card is active  and have enough amount in balance. It shows the following error everytime I try:-

"Your payment could not be processed. Please choose an alternate payment method or retry again later."
How do I solve this?

Thanks.

[Aleksandar D]

Hi Md,

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

[Arslan A]

Hey,

I am new on Upwork. I want to upgrade to Plus Account as i am new and does not have any balance, so wanted to add a billing method to purchase connects. I unable to add my DEBIT CARD as billing method. Does Upwork only accept CREDIT CARDS? or a debit card is also acceptable? can i use my SKRILL account as billing method? as Paypal is not active in my country. Please suggest what to do i need more connects to get a job on upwork. Help needed.

Thanks,

Arslan