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Your payment could not be processed. Please choose an alternate payment method or retry again later

Active Member
Çağrı S Member Since: Aug 4, 2019
71 of 659

Hello,

I try buy connects but i get this error;

''Your payment could not be processed. Please choose an alternative payment method or retry again later''
Can you help me please ?
Best Regards.
 
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
72 of 659

Hi Çağrı,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
Active Member
F A Member Since: Jan 28, 2019
73 of 659

Hello,

I am facing a serious problem, I can not add my paypal as a Method payment to buy connects or make a payment, any help please?

 

Hear from you soon,

Best,

F

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
74 of 659

Hi F A,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
Active Member
Muhammad Y Member Since: Oct 8, 2018
75 of 659

Sir/Madam,

 

I have mcb Lite Card (Debit Card) and I want to buy connects but My card is not process on upwork. 

 

Paypal is not allowed in Pakistan how can i buy connects.

 

Muhammad Yaseen

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
76 of 659

Hi Muhammad,

 

Your billing method is active but the charge on your card was declined. Please double check with your bank about this or add another billing method.

 

Thank you!

~ Bojan
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Active Member
Vikram K Member Since: Jun 26, 2019
77 of 659

I can not add paypal, can not add any bank account , can not add debit card, upwork is not accepting any payment method. I can not understand why they forcing us to use credit card ??
Also there is no help im getting. Hope Upwork support will wake up 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
78 of 659

Hi Vikram,

 

Thank you for reaching out to us. I checked and it seems that our team is already assisting you on your open ticket.

 

Thank you.

~ Aleksandar
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Active Member
Vikram K Member Since: Jun 26, 2019
79 of 659

yea, they saying it's an paypal issue and paypal saying it's an upwork issue. i even can not add debit card to my account. Is that also paypal issue ?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
80 of 659

Hi Vikram,

 

We'll have one of our team members reach out to you and address your concern directly via your existing support ticket!

 

Thank you!

~ Bojan
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