Your payment could not be processed. Please choose an alternate payment method or retry again later

[Bojan S]

Hi Ramchandramani,

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method for purchasing connects. 

Thank you for reaching out to us. 

[Shivanand C]

I can't buy connects or membership by debit card I have tried lot please help me out of this problem

[Goran V]

Hi Shivanand,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[Thal Y]

My debit card is not working in buying connects. Any help?

[Aleksandar D]

Hi Thal,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Kasun H]

I am facing the same error cannot buy connect , authorization fails says to enter a different card

[Aleksandar D]

Hi Kasun,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with purchasing Connects.

Thank you.

[Jovelyn D]

Hi, i want to buy connect using my debit cards but it said its unauthorized.

[Bojan S]

Hi Jovelyn,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

Let us know if the issue persists.

Thank you.

[Rishma C]

Hi team, I am trying to purchase connects for bid. I am using my MasterCard that is global and International transaction is also on but still I am getting below message

"Your bank was unable to verify your information. Please contact them and try again."

I don't have last name on card but it is asking last name and if I keep it null then it doesn't proceed