Jul 10, 2019 07:55:04 AM by Samiullah S
Feb 6, 2020 02:17:19 AM Edited Feb 6, 2020 02:19:02 AM by Ahmad W
Hi Goran,
I have the same issue kindly help.
The issue due to the policy of the State Bank of Pakistan.
As Credit/Debit Card user cannot add his/her card to any subscription website.
We may do payment but the card will not be authenticated.
Waiting for your kind response.
Apr 12, 2020 10:05:09 AM by Blend Q
Hello, I am facing the same problem. I am trying to buy connects but my Visa card keeps geting declined. I used my brother's card just to be sure and his doesnt work either. Please let me know when someone from the staff can help me with this matter because it is very urgent. Thanks and take care.
Apr 12, 2020 10:51:09 AM by Ahmad W
Hi Blend,
I was facing the same issue; I don't know about your country but in Pakistan, because of security reasons they do not allow us to add the debit card into a subscription-based website (like Upwork) as these sites save our card information and bank automatically declined these kinds of verification requests).
So best solution is to check with your Bank, if they have a same rule, and they will also let you know if the card has been declined by your Bank or not.
Apr 12, 2020 02:34:58 PM by Joanne Marie P
Hi Blend,
One of our agents will reach out and assist you directly via a support ticket. Thank you.
Sep 30, 2020 10:10:40 PM by Godwin O
Sep 30, 2020 10:13:19 PM by Ashish D
Sep 30, 2020 11:37:28 PM by Joanne Marie P
Hi Godwin,
I checked, and it looks like your issuing bank declined the transaction. Please reach out to them to confirm the specific decline error. You may also consider using a different billing method. This can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. If you aren’t able to use a credit card or prepaid card or you don’t have an Upwork balance, in many cases you’ll be able to use PayPal. To see the options available to you, click here.
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