I'm trying to buy Credits with my Debit Card, card is successfully added and test transaction is also went through, but when I try to make payment for credits it says your payment is declined.
Anyone can help whats the issue?
It looks like your issuing bank declined this transaction. Please reach out to them for more information about why this transaction was declined.
In the meantime, please add an alternative billing method to be able to purchase Connects for your account.
i cant buy connects can someone help me. I am getting ""Your payment could not be processed. Please choose an alternate payment method or retry again later."" error. Thank you.
Hello Upwork Support,
I was trying to buy connects and even added a VISA Debit Card, which though processed with OTP could not clear the transcation and in my Upwork a/c's
"Billing & payments" page, it now shows "Payment was declined"
Can you please help with a reason because I know for sure that this a/c has the amount that would have been required for the payment.
Thank you in advance!