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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Active Member
Ashish D Member Since: Nov 12, 2019
81 of 3,036
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

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Active Member
Viren R Member Since: Mar 16, 2020
82 of 3,036

i am facing same problem,,

Debit card not working to buy connects. How can i buy connects i am out of connects and i have tried to buy connects from my debit card and paypal account buy it says authorize your card . I dont know why i have done purchasing online from my debit card before and i works fine i used all alternative methods but not working.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
83 of 3,036

Hi Viren,

 

I`m sorry about the inconvenience this had caused you. Our team will reach out to you via ticket as soon as possible and assist you further. Thank you.


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Active Member
Saurabh T Member Since: May 6, 2020
84 of 3,036

Hello

I hope you are doing well!

Could you let me know how i can buy the connects after linking a bank successfully

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
85 of 3,036

Hi Saurabh,

 

To purchase connects you will need to go to Settings > Membership & Connects > Add Connects. Thank you.


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Active Member
Arslan A Member Since: Jul 19, 2020
86 of 3,036
I am having the same issue. Please assist if your issue has solved. Thanks
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
87 of 3,036

Hi Arslan,

 

It looks like the charge on your card keeps getting declined. Please contact your bank to check about this specific charge being declined and feel free to add alternative billing method in your account payment options.


~ Bojan
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Active Member
Arslan A Member Since: Jul 19, 2020
88 of 3,036
Sir, what do you mean by charge keep getting declined, if its about the amount. I have ample amount to buy connects. Please clarify
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
89 of 3,036

HI Arslan,

 

Please reach out to your bank for more information about this as we're not able to provide details you're asking for. 


~ Bojan
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Active Member
Arslan A Member Since: Jul 19, 2020
90 of 3,036

sir there is no glitch frm bank side. I have discussed the issue already with the bank. I have alos did online transactions. Pkease assist in this matter.

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