Nov 6, 2020 02:27:54 PM by Evvel C
Respected.
I put my withdrawal option Direct to Local Bank, after requesting withdrawal I got an email that it has been rejected and the reason was " Invalid beneficiary name ".
Also, my Payment method was disabled.
I've tried to contact customer support, but unfortunately, the only bot was showing up.
I hope that somebody can assist me with this issue.
Sincerely,
Ewel
Solved! Go to Solution.
Nov 9, 2020 12:31:23 AM by AleksandarD A
Hi Evvel,
I'm sorry for the delay in responding to you. I checked and it seems that in the meantime, you managed to create a support ticket and our team has already assisted you with your issue. If you have further questions, feel free to post them on the ticket so that the correct department can help you.
Thank you.
Nov 9, 2020 12:31:23 AM by AleksandarD A
Hi Evvel,
I'm sorry for the delay in responding to you. I checked and it seems that in the meantime, you managed to create a support ticket and our team has already assisted you with your issue. If you have further questions, feel free to post them on the ticket so that the correct department can help you.
Thank you.
Dec 16, 2021 10:01:36 AM by Kalpesh B
Respected.
I put my withdrawal option Direct to Local Bank, after requesting withdrawal I got an email that it has been rejected and the reason was "Unable to apply ".
Also, my Payment method was disabled, can you guide me further process how can i do my wothdrawal
Sincerely,
Kalpesh
Dec 16, 2021 10:28:18 AM by Bojan S
Hi Kalpesh,
We’ll have one of our agents reach out to you via a support ticket to assist you with setting up your payment method.
Thank you for reaching out to us.
Mar 27, 2023 05:37:53 AM by Ajla S
Hello Bojan, my last transaction needed to be split, after successfully processing the first part of the payment, the second transaction was declined 2 times due to "unable to apply", saying my payment method has been disabled. Can you please assist me with this one. Thank you in advance
Mar 27, 2023 07:30:08 AM by Nikola S
Hi Ajla,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Dec 16, 2021 10:07:23 AM by Kalpesh B
Hi,
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Unable to apply.
I am getting this mail but didn't understand exact reason , hope i get solution / explanation asap.
Jan 30, 2022 11:29:10 PM by Mohammad A
Hi,
I have got the same problem when I try withdrawing money to my paypal account. I verified my identity and paypal already so I don't know what is the issue.
Thanks
Jan 31, 2022 12:58:19 AM by Pradeep H
Hello Mohammad,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you
Pradeep