Jan 29, 2021 08:12:18 PM by Jiten S
I have a freelancer account and I want to add my company bank account for payments but I get Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.
How do I upload additional docs like my company bank statement
Jan 29, 2021 09:44:17 PM by Joanne Marie P
I checked your account and see that you already have an open ticket regarding this issue. One of our team members will update your ticket to assist you further.
Apr 13, 2021 09:22:02 AM by Andrea G
Someone from our team will reach out to you via support ticket in order to assist you further.
Nov 12, 2021 05:50:14 PM by Jomar S
Please solve this problem. I never experienced this before just for today.
Payment method verification in progress
Nov 12, 2021 07:01:59 PM by Joanne Marie P
I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.
Nov 13, 2021 06:09:51 AM by Keecia B
Apr 23, 2022 11:31:02 AM by Theocharis A
I keep seeing this warning when I login to my upwork account:
Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.
I have recently changed my name in my Upwork account in order to fix this issue.
48 hours have passed and even though the name on my payment method is the exact same as my name on Upwork the warning keeps showing up.
Could this have to do something with the name on my ID?
Thanks in advance,
Apr 23, 2022 03:12:07 PM by Luiggi R
A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.
May 28, 2023 08:38:43 AM by Md Nayemuzzaman N
My bank account name and upwork name same. But it says
May 28, 2023 11:24:19 AM by Luiggi R
Hi Md Nayemuzzaman,
Thanks for reaching out. I've followed up with the relevant team and can confirm that the mismatch has been cleared on our end. Please note that your payment method will now go through a security verification period and should become active in 3 days.