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jjhesley
Community Member

a hourly job never paid out

I worked a job on March 2nd and Finished it March 2nd I worked 2 hr, 10 mins. and never got paid in fact no paymet shows up on the work sheet the client says upwork too the cash,  wtf?

2 REPLIES 2
feed_my_eyes
Community Member
JoanneP
Moderator
Moderator

Hi Jason

 

I checked your account, and it looks like you are an exclusive member of your agency. As an exclusive member, your profile and proposals are branded with the agency to make the agency’s part in the working relationship clear to clients. All contract payments are paid out to the agency. You might want to reach these help articles for more information: 

 

Exclusive vs. Non-Exclusive Agency Members 

Agency Finances

~ Joanne
Upwork
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