account suspended

[#1]

Hello,

I have to work on Upwork for the last 10 months, but today my account has been suspended. I received the email "**Edited for Community Guidelines** 
" I replied to the email, opened the ticket but no one has answered me yet. Do you know how long it will take to solve the problem? What I can do now?

[#2]

Hi Muhammad,

Rest assured, our team will update your ticket as soon as possible and will assist you further directly there. If you have any additional questions feel free to update your ticket at any time, thank you.