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Please check out this help article for more information about the most common reasons for freelancer account holds and refer your friend to the notification they received from the Upwork team about their account suspension for more information.
he tried to contact the support team but couln't get access to his account he tried to make another account to ask for help the account is banned again and he needs his account bad morethan ever maybe if someone can email him and they can talk to him it's really important
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