🐈
» Forums » Freelancers » account verified but still hoping inactive
Page options
jenniferc77
Community Member

account verified but still hoping inactive

Hello UC, 

 

I went into my payment info and realised i had not yet verified by account info. I went into my statement, pulled the two figures it requested and then submitted. 

 

But now my account just says inactive?

Should i start the process all over again but deleting my Band account info and re-adding it? Or is just processing when it means inactive?

 

Thanks 

Jennifer

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Jennifer,

 

Could you please complete the W-9 form under Settings> Tax Info? 

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

Thank you! All is in order now 😉 it’s now active
Latest Articles
Featured Topics
Learning Paths