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Re: account verified but still hoping inactive

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Active Member
Jennifer d Member Since: Jan 14, 2020
1 of 3

Hello UC, 

 

I went into my payment info and realised i had not yet verified by account info. I went into my statement, pulled the two figures it requested and then submitted. 

 

But now my account just says inactive?

Should i start the process all over again but deleting my Band account info and re-adding it? Or is just processing when it means inactive?

 

Thanks 

Jennifer

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 3

Hi Jennifer,

 

Could you please complete the W-9 form under Settings> Tax Info? 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Jennifer d Member Since: Jan 14, 2020
3 of 3
Thank you! All is in order now Smiley Wink it’s now active
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