Thanks for reaching out to us. Purchasing Connects can vary based on your location, but all Upwork users will be able to purchase Connects with a credit card or prepaid card. Alternatively, if you have a balance on Upwork you can use it to buy Connects.
To purchase Connects, please go to your Settings and select Membership & Connects on the left side. On that page, click on the 'Add More Connects' button as shown in this screenshot. From there, select the amount of Connects you would like to purchase and click on the 'Add Connects' button as shown in this screenshot.
Please note that if you have sufficient funds, we will withdraw from your account balance. If not, the full amount will be charged to your primary billing method. Kindly, follow up on this help article to learn more about Billing Methods. Feel free to follow up if you have further questions.