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531413f7
Community Member

adding a billing method issue with paypal.

when I try to add a billing methond with my paypal account, I got following error even if my paypal account status is active.
Please help me to fix this problem.

```
We are sorry but we cannot setup PayPal as your payment method because it is not verified. Please verify your PayPal account or add a payment card.
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3 REPLIES 3
ArjayM
Moderator
Moderator

Hi Tran Quang,

 

I'm sorry to learn that you're having difficulties adding your PayPal account to your account. Freelancers with a verified PayPal account can use PayPal as their billing method. To learn more about verifying and linking your PayPal account, go here. 

 

Please note that a credit card needs to be added as a backup billing method if you plan to use PayPal to purchase Connects or pay for a membership plan. Alternatively, you can check this help article for other options for adding a billing method to your account.

 

~ Arjay
Upwork
531413f7
Community Member

I found the solution. thanks

Hi Tran,

 

Glad to hear that the issue is resolved now. Feel free to message us if you need further assistance. 

 

Thank you,

Pradeep

Upwork
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