amount in escrow

[faqibro]

Hi Upwork team,

I want to ask you something. 

1# Amount in Escrow still, The client ends the job. What happens?

2# The job opens a long time. Do they affect our JSS? Sometimes we complete the job but the client doesn't respond back.

Thanks

Afaq Mumtaz

[g_vasilevski]

Hi Afaq,

When a job is closed with funds in Escrow you will receive a refund request and will have 7 days to take action.

Contracts with no client feedback, including ones you ended or left open and inactive, do not affect your score unless you have excessive contracts with no feedback. Thank you.

[petra_r]

deleted. I misunderstood the question.

Need more coffee