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are connects refunded when job is expired or closed?

Community Guru
Rahul V Member Since: Nov 23, 2015
1 of 6

my question is are connects refunded back when job is expired or closed...i regularly get this message as bulk of projects are getting closed or expired without choosing any freelancer..

 

 

but connects are not refunded?

Community Guru
Rene K Member Since: Jul 10, 2014
2 of 6

Rahul V wrote:

my question is are connects refunded back when job is expired or closed...


No. But:

 

If a job post has been removed by Upwork for a Terms of Service violation, the Connects used on that...

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"Where darkness shines like dazzling light"   —William Ashbless
Community Guru
Rahul V Member Since: Nov 23, 2015
3 of 6

but i somewhere read that connects for closed or expired jobs are refunded..i may be wrong but want to make sure

Community Guru
Petra R Member Since: Aug 3, 2011
4 of 6

Rahul V wrote:

but i somewhere read that connects for closed or expired jobs are refunded.


you read wrong.

Community Guru
Signe J Member Since: Jan 29, 2016
5 of 6

Unfortunately, no.

It's ridiculous that connects aren't refunded when a job expires, especially now that we're paying for those connects. Why should we spend money to apply for a job that doesn't hire? How is it fair that we pay when, in the end, there is a 0% chance of getting a return on our investment? It doesn't make sense. (Can you tell that I'm not a gambler and Vegas is not my cup of tea?)

 

I really hope this changes. A large percentage of the jobs I apply to uninvited never hire. It didn't bother me when my connects were free and renewed every month, but now that they're a finite resource I pay for...I'm bothered.

Community Guru
Sergio S Member Since: Dec 19, 2017
6 of 6

Rahul V wrote:

but i somewhere read that connects for closed or expired jobs are refunded..i may be wrong but want to make sure


The only case connects return other than when the job is violating ToS is when the client closes the job without hiring anyone, which is something that seldom, if ever, happens. They usually leave it open.

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