as an agency owner I've invited a new member but his account was not accepted

[internetprofil]

I would like to start new contract with client but my agency member (that is planned to do the job) does not have approved Upwork Profile.

He answered on message (email) but received auto answer that Upwork cannot accept his account.

My question is about if there is a chance that someone (Upwork staff) could take a look at his profile and give more informations.
Kind Regards

[g_vasilevski]

Hi Filip,

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.

[internetprofil]

Thank you,

no ticket has been created yet and no one has been contacted.

Kind Regards

[g_vasilevski]

Hi Filip,

I`m sorry about the delay. Our team will resend your ticket again, if you don't receive it again please let me know so that I can assist you further. Thank you.

[internetprofil]

thanks,

will do,

best