Hi, I just applied for a job post today and upon submitting the proposal, my attached file disappeared. It's my resume. I don't know why. I withdrawed my first proposal and then resubmitted but the problem still persists. Please help.
Edited: I checked my archived proposals, the attachments there are missing too. If I remember correctly, they used to be there. I used to see them in green links at the bottom of my proposals. Please help.
Same happened to me, and I am still waiting for a solution!
It's unbelievable that we pay from 10% to 20% of fees to Upwork and we get the following "no services":
1-Waisting connections because we can not apply in the right way (I have wasted a couple of connection while trying to attach a file on it)
2-We can not count on human customer service and we must necessarily turn to the community, where the moderators seem not getting our requests (I reported the problem on January 12th and I have not yet received a solution yet).
What is happening Upwork???
Hope I will get a solution to this issue soon.
Emanuela - I'm starting to think they (whoever "they" are) built this site, set it to run on auto-pilot, then they followed Elvis out the door as he left the building. Maybe there really is no one at the helm and it's just drifting unmanned through the dark nether-regions of cyberspace.
What is the format of the document you're trying to attach? And what is the file size of the document? Also, do you have any screenshots that may be relevant to this issue?
I contacted Upwork Support and they told me that they are already working on this issue and that my clients see attachments. The problem is that only freelancers can't see them. But anything else works well.
Hope this will help you. Have a great day!
there have been number of posts about this issue but yet to hear of any clarification from upwork when this issue is going to be resolved
please update us on this