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matiasmango
Community Member

auto tracked hours not showing

Hi, my auto-tracked hours in one contract are not showing in my work diary. Why?
Almost all today activity is gone. My internet connection is fine and my firewall too, tracker seems to be online. My activity during this time was high. 
Should I post the contract ID here?

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Matias,

 

I'm sorry to hear about the trouble this caused. Could you please try Troubleshooting tips shared in this help article.  If the issue persists, please report it following ''How do I report a problem?'' section of previously shared Troubleshooting guide, and our team will assist you directly.

 

Thank you.

~ Bojan
Upwork
petra_r
Community Member


Matias M wrote:

Hi, my auto-tracked hours in one contract are not showing in my work diary.


EVERY time that happened to me I was tracking against the wrong contract... usually a fixed rate one 😄

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