Aug 27, 2019 08:21:41 AM by Matias M
Hi, my auto-tracked hours in one contract are not showing in my work diary. Why?
Almost all today activity is gone. My internet connection is fine and my firewall too, tracker seems to be online. My activity during this time was high.
Should I post the contract ID here?
Aug 27, 2019 08:41:18 AM by Bojan S
Hi Matias,
I'm sorry to hear about the trouble this caused. Could you please try Troubleshooting tips shared in this help article. If the issue persists, please report it following ''How do I report a problem?'' section of previously shared Troubleshooting guide, and our team will assist you directly.
Thank you.
Aug 27, 2019 09:51:50 AM by Petra R
Matias M wrote:Hi, my auto-tracked hours in one contract are not showing in my work diary.
EVERY time that happened to me I was tracking against the wrong contract... usually a fixed rate one 😄
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