Aug 30, 2021 11:48:15 PM Edited Aug 30, 2021 11:50:21 PM by Aleksandar D
Hello, I have attached my bank account and unfortunately, I add the wrong account number, and payment was transferred from Upwork, and when I went to the bank they said that the account even doesn't exist, it's been almost 7 days, should I be worried, or is there any way to have that payment back? Please guide me on what should I do.
Regards,
Muhammad Mobeen **Edited for Community Guidelines**
Aug 31, 2021 12:31:39 AM Edited Aug 31, 2021 12:32:00 AM by Aleksandar D
Hi Muhammad,
I'm sorry to hear about that. The withdrawal will return to your account once the transaction fails, which usually takes from 7 to 10 days. If after 8 business days, it still isn't reflecting on your Upwork account, please get back to us so that we can issue a trace for you. In your case, that's on the 7th of September. Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time.
Thank you.