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ehopekim
Member

can't choose my English proficiency?

Hello 

I'm trying to create my profile and I don't know why but 'what's is your English proficiency? & How many ours do you have available for work each week?' section don't allow me to do anything and won't change the screen either. They say 'please select...' and don't give me any option to select.

Please help me.

 

ACCEPTED SOLUTION

Eunhee,
You may try on other browser, there may be any problem with your browser.

View solution in original post

203 REPLIES 203

Eunhee,
You may try on other browser, there may be any problem with your browser.

 Thank you so much! 

As you said I use a different browser, it worked.

I used chrome.

Thank you again.

I'm also using chrome, still...

Hi Destin,

 

I checked and it seems that you already selected your English proficiency. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork

I cleared cache and use another browser but still there's no choice for Language Profeciency. Please help

Same issue I've been facing, please you guys should do something about it

Hi Fortune,

 

One of our team members will reach out to you directly via a support ticket to assist you further with adding your English proficiency. You can access your ticket here

~ Nikola
Upwork

Am experiencing the same thing here.

Hi Winrose,

 

Could you please try clearing your cache and cookies or using a different browser? Let us know if the problem persists so that we can assist you further.

 

Thank you.

~ Aleksandar
Upwork

The problem still persists

Hi Winrose,

 

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork

Hi, I'm experiencing the same problem I can't choose my English proficiency or proficiency in any other Language. Even after clearing caches and using another browser.Please I need your help what do I do?

Hi Deborah,

 

One of our team members already reached out to you directly via a support ticket to assist you further. Thank you for your patience.

 

~ Nikola
Upwork

Same here

Am having the same issue

Hi Ifeanyi,

 

I checked and it seems that you already selected your English proficiency level and submitted your profile for review. Please allow up to 24 hours for the review to be complete. Let us know if you need our further assistance.

 

~ Nikola
Upwork

Hey i am teena i am experience the same problem

Hi Teena,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

i can't select English proficiency

Hi Sansriti,

 

One of our team members will reach out to you directly via a support ticket to assist you further with adding your English language Proficiency. You can access your tickets on this page.

 

~ Nikola
Upwork

Same question

Hello, I once had this exact same problem. Try using desktop site on Chrome browser.

Have the same issue! Tried in chrome also. Cleared cache etc. Not working!!!

Hi Rupshikha,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork

I can't seem to choose my English proficiency, I've tried different browsers, still the same error

Hi Ore,

 

One of our team members will reach out to you directly via a support ticket to assist you further. 


Thanks,
Mike J.
Content Program Manager, Community

Hi Destin, if you happen to be  registering on your mobile phone, I would suggest you switch to the desktop mode on your phone. I hope this helps 

Have got any solution ??

Hi Rocky,

 

It looks like you were able to select your English Proficiency from the drop-down menu. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists.

~ Bojan
Upwork

can't fix it. we do have same problem

Hi Juana,

 

I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

Please, help us out. I'm battling same issue of English proficiency options which isn't showing at all. I used almost my day trying different browsers to no avail.

Download and try using "Samsung internet" app for the proficiency options selection. It works.

I also have the same issue please help.

I also have the same issue ..please help

Hi Wilson,

 

Could you please confirm if you`re using a mobile phone or a computer? Thank you.

~ Goran
Upwork

Mobile

Thank you for following up, Wilson.

 

Could you please try using a computer or laptop to update your English proficiency? 

 

Let us know if the issue persists. 

~ Bojan
Upwork

I think there's a problem with my profile. I can't choose any english proficiency that's why i can't proceed with my registration here.