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ehopekim
Member

can't choose my English proficiency?

Hello 

I'm trying to create my profile and I don't know why but 'what's is your English proficiency? & How many ours do you have available for work each week?' section don't allow me to do anything and won't change the screen either. They say 'please select...' and don't give me any option to select.

Please help me.

 

ACCEPTED SOLUTION

Eunhee,
You may try on other browser, there may be any problem with your browser.

View solution in original post

203 REPLIES 203

Hi Chinenye,

 

I'm sorry to hear about this. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.

 

Thank you.

~ Aleksandar
Upwork

I've been trying to choose my English proficiency and I'm finding it difficult because no option is showing

Hi Felix,

 

Are you trying to add your English proficiency via phone or computer? 
I would suggest to use a computer and try to clear your cache and cookies or log in via another browser to add your English proficiency. Thank you.

~ Goran
Upwork

 

Hi Timur,

 

Please use a computer to add your English level. If you`re still experiencing the same problem via computer, let me know here. Thank you.

~ Goran
Upwork

I can't choose my English proficiency

Hi Shreya,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork

Updating my english level of proficiency but cannot get through. How will I do it?

Hi Nilda,

 

I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork

It is not working after trying in another browser

Hi Kunal,

 

Just to confirm, where your trying to set up your language proficiency via mobile or via computer? Thank you.

~ Goran
Upwork

Bro I am from india , I used chrome but i can't able to choose it so what should I do

Hi Prithvi,

Please try clearing your cache and cookies. If you`re still experiencing the same problem on your end, please follow up here with a screenshot from your end. Thank you.

~ Goran
Upwork

I can change my English proficiency have been using different Brower yet ita not working.

Hi Promise,

 

I'm sorry to hear about that. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork

I've the same issue

Hi Athira,

 

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi
Upwork

i use chrome but i still could not select my english proficiency please i need help

Hi Tarza,

 

I'm sorry for the inconvenience. I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
kennymurphy
Member

I can't select an option from the English proficiency Why please?

Hi Mayowa,

 

I tried to replicate the issue you mentioned, and it looks like the option to select English is available. Could you please clear your cache and cookies or try a different browser? If you are still unable to complete this section, please let us know. Thank you. 

~ Joanne
Upwork

Thank you for the reply, I've be done it and I've completed my the
registeration format.
Thanks again

How did you do it please

I'm trying to select my English profeciency level but it is not giving me any option, how can I resolve it

Hi Stella,

 

Please refer to the instructions I`ve shared in my previous post here and if you`re still experiencing the problem please share more details with me. Thank you.

~ Goran
Upwork

I am trying to choose my English proficiency but there is no option..Now what can I do?Without choosing that I can't submit my profile

Hi Rafia,

 

Please log in via computer to add your language level. If you`re still experiencing the same problem on your computer as well, let me know. Thank you.

~ Goran
Upwork

Hey I have been clicking on the English proficiency but its not showing or displaying. Kindly help out

Hi Taofeek,

 

I checked your account and the feature is working correctly. Please clear your cookies and ensure you are using a supported browser.

 

I hope this helps!

 

Thanks,

Mike


Best,
Mike J.
Content Program Manager, Community

I try to select my English profeciency but it is not giving me any option

Hi Stella,

 

Could you please confirm if you`re using your mobile phone or a computer? I would recommend using a computer to add your language level. Thank you.

~ Goran
Upwork
theberlie
Member

Same thing here, I'm using chrome and I can't still choose my English proficiency

Hi Kimberly,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork

I'm having the same problem - the option to set my laguage proficiency doesn't appear. I'm using Chrome also.

Hi Miranda,

 

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.


Thank you.

~ Luiggi
Upwork

I can't choose my English proficiency. How can I solve this problem๏ผŸ

Hi Aldebaran, Renzcel, and Reka,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
sonjapotenze
Member

I can't set up my account as the website doesn't let me choose my language proficiency level.

When I click on 'select proficiency level', a popup window opens without any options in it. Therefore I'm unable to choose a proficiency level.

Please see picture attached.

Hi Sonja,

 

Could you please try a different browser or using a computer/laptop to finish setting up your account? Please follow up with us here if the issue persists.

 

~Andrea
Upwork
stevnsmith
Member