I checked your account, and it looks like you have already added your English proficiency level. If you are having issues updating it again, could you please try using your computer or laptop? Also, you may want to try using a different browser or clear your cache and cookies. Thank you.
I'm sorry to hear about this. One of our team members will reach out to you directly via a support ticket to assist you further. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
Are you trying to add your English proficiency via phone or computer?
I would suggest to use a computer and try to clear your cache and cookies or log in via another browser to add your English proficiency. Thank you.