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can't hit get paid now button, says $0.00 balance

ddmarsteller
Active Member

Why does it say I have a $0 balance...I should have been paid by now.

 

2 REPLIES 2
tlbp
Community Guru

Why do you believe you should have been paid by now? What does your overview say?

bstojadinovic
Community Manager
Community Manager

Hi Danielle,

 

I checked this for you and the payment you're referring to should be released to you tomorrow. Your funds are under the Pending tab right now, that means they are currently subjected to a standard five-day security period and will become available for withdrawal as shown under the date details in your Transaction History.

 

You can find more information about the schedule to release hourly payments here.

 

Let us know if you need further assistance.

 

Thank you!

~ Bojan
Upwork
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