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mustafafarooq08
Community Member

can't log hours

I can't log hours on one of my client's work diary. The alert says "Work Diary not found. Are you sure you've selected the right company? Please check the company label in the upper left.

By default, freelancers do not have access to their team members' Work Diaries. Please speak to your client if you need access."
I am an individual freelancer and I asked my client to give access, but he is not aware either.
3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Mustafa,

 

It looks like the contract you're referring to is not active yet. Once it becomes active you'll be able to log time for it.

 

Thank you!

~ Bojan
Upwork

How to check if it is active? Because I have been hired already. 
If it is not active, how can the client make it active, so I can communicate to him

Hi Mustafa,

 

Please go to your Contract room -  Tearms&Setings tab. There you'll find the ''Start Date'' section and the date when the contract will start. Please further discuss the start date of your engagement on this contract with your client. 

 

Thank you!

~ Bojan
Upwork
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