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Jennifer's avatar
Jennifer H Community Member

cannot reset password

Has anyone esle had this problem? I can't change my Upwork password - see the attached screenshot. I am worried that my account has been hacked as there are other glitches happening too. Can Upwork verify this is a genuine message?

1 REPLY 1
Goran's avatar
Goran V Retired Team Member

Hi Jennifer,

 

I would recommend clearing your cache and cookies or logging in with another browser to reset your password. If you`re still experiencing the same problem after this, let me know. Thank you.

~ Goran
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