cannot the order

[Asia S]

i am already sent final files,,,but clink cencel request request...i cannot cncel the offer..

[Bojan S]

Hi Asia,

Could you please clarify your question so that we can assist you? Thank you!

[Asia S]

i need help...today my buyer cancel the order..i already sent all files..

[Bojan S]

Hi Asia,

I`m sorry to hear about your experience. Please keep in mind that you have 7 days to respond to the refund request. If you do not respond in this time frame the funds will be returned to your client. By rejecting the request a dispute will be opened for you and your client. Please communicate with the client and clarify the situation before you dispute. You can learn more about the dispute process here. Thank you!

[Abu S]

yes sir..

[Irene B]

Just...nevermind.