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Kishan's avatar
Kishan S Community Member

certification pending verification

Hi,

How many business days it take to approve certification pending verification? 

68 REPLIES 68
Aman's avatar
Aman M Community Member

Hi, 

I added my Microsoft Certified Professional a few days ago. 

And still, it is on pending status for more than two weeks.

I'd really appreciate if you could look into it.

Goran's avatar
Goran V Retired Team Member

Hi Aman,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your certification. Thank you.

~ Goran
Upwork
Aman's avatar
Aman M Community Member

Thank you, Goran.

Goran's avatar
Goran V Retired Team Member

Hi Aman,

 

I`m sorry about the confusion. Please refer to your ticket with number 26182018. Our team has updated your ticket with additional information about your certification. Once you`re ready feel free to resubmit it. Thank you.

~ Goran
Upwork
Aman's avatar
Aman M Community Member

Hi, Goran

Thank you for your effort.

Could you explain more about how to do it? 

Goran's avatar
Goran V Retired Team Member

Hi Aman,

 

You can access your ticket section from this Link. To resubmit your certification you will only need to repeat the process. To learn more about adding a certification check out this Help Article. Thank you.

~ Goran
Upwork
Aman's avatar
Aman M Community Member

Thank you

Aman's avatar
Aman M Community Member

Hi, Goran

How are you?

I added my transcription id and access code of my MCP.

How long it will take to approve my MCP?

Bojan's avatar
Bojan S Community Manager

Hi Aman,

 

Please allow time for our team to review the submitted information and once they do they will reach out to you with more details directly via your support ticket.

 

Thank you for patience!

~ Bojan
Upwork
Aman's avatar
Aman M Community Member

Thank you,  Bojan

Foysol's avatar
Foysol A Community Member

I also have same issue with CCNA certificate

Demilade's avatar
Demilade O Community Member

My HubSpot Inbound Certification is pending it's been more than 3 weeks help!

Pradeep's avatar
Pradeep H Retired Team Member

Hi Demilade,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here .

 

Thank you,

Pradeep

Sebastien's avatar
Sebastien M Community Member

I have the same problem here with me regarding a pending inbound certification approval. I tried it first and re-did it and it's been a couple of month since I did again. I'm only able to view it as pending verification on my private profile not public. Please help me on how to execute the approval process.

Arjay's avatar
Arjay M Retired Team Member

Hi Sebastien,

 

Thank you for reaching out and we sincerely apologzie for the delay. I've escalated your post to the appropriate team for further review. They'll surely look into this and provide updates as soon as possible. You may also expect an update from the team through email and this page for the ticket. We seek your patience and utmost understanding whjle we sort this out for you.

 

~ Arjay
Upwork
Maksym's avatar
Maksym K Community Member

Hi, one month ago, i add Google Ads Display Certification, he is still like Pending verification. Help please.

Aliaksandr's avatar
Aliaksandr A Community Member

Hi!

Microsoft ended partnership with Credly and now it's impossible to upload Microsoft certifications to upwork.
Upwork allows to upload a custom certifications but there are limiitations - (no logo and only 2 certifications are allowed)
Please add Microsoft certifications to the list of predifined certifications (AWS certifications are there)
at least Azure certifications:

Microsoft Certified: Azure Developer Associate 

Microsoft Certified: Azure Administrator Associate

Microsoft Certified: DevOps Engineer Expert 


Arjay's avatar
Arjay M Retired Team Member

Hi Maksym and Aliaksandr,

 

Thank you for reaching out, and we sincerely apologize for the delay. I've escalated your posts to the appropriate team for further review. They'll surely look into this and provide updates as soon as possible. You may also expect an update from the team with your certification status momentarily. We seek your patience and utmost understanding while we sort this out for you.

 

~ Arjay
Upwork
MAHDI's avatar
MAHDI N Community Member