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change membership plan

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Active Member
Assad W Member Since: Aug 12, 2020
1 of 3

hi
i want to change my membership plan to freelancer plus but unfortunately every time i got this error ( Your payment could not be processed. Please choose an alternate payment method or retry again later.)
i use payoneer master card please help to solve this issue

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
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Hi Assad,

 

Generally, Payoneer Master Cards are accepted as a billing method for Membership upgrades and Connects purchases. I see that, unfortunately, the charge was declined by the card issuer in this case. Could you please make sure your card is set up for such purchases and has sufficient funds? Thanks!

~ Valeria
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Active Member
Assad W Member Since: Aug 12, 2020
3 of 3

thank you so much for you help , got it 

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