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asmaaflaifel
Community Member

change my membership to basic

I tried twice to change my membership but it didn't work. the UpWork site popped a note for me that said we are in process of subscription renewals and upgrades are not possible during the period.

so could you help me to change it to basic? 

 

 

 

 

 

2 REPLIES 2
asil-jerjawi
Community Member

I treied twice to change my mrmbership but it didnt work, the upwork are popped a npte for me that said we are in process of subscription renewals and upgrades are not possible during that period come back later, so could you help me to change it to basic?

g_vasilevski
Retired Team Member
Retired Team Member

Hi Asmaa and Asil,

 

The reason you're seeing this note is because your billing cycle starts today. Please be patient for 24 to 48 hours and once everything is updated you will be able to downgrade back to the Basic plan. Thank you.

~ Goran
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