e80ca28e
Member

chargeback including upwork 20% fees

A month ago i was charged back on two different jobs with the same client with total of 485$

I know upwork does not provide protection for fixed price projects but why am I supposed to return the full amount to upwork including the 20% service fees ?

my total earnings from these two jobs was 388$ and now i have to return the full amount of 485$

Upwork did not mange to protect me and thats ok but why are you charging me for that poor service ?

 

 

ACCEPTED SOLUTION
bstojadinovic
Community Manager
Community Manager

Hi Mohamed,

 

It looks like you’re communicating with our team regarding this case on your existing ticket. If you have any additional questions please post them on that ticket for further assistance.

 

Thank you for your patience!

~ Bojan
Upwork

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1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Hi Mohamed,

 

It looks like you’re communicating with our team regarding this case on your existing ticket. If you have any additional questions please post them on that ticket for further assistance.

 

Thank you for your patience!

~ Bojan
Upwork