client canceled contract

[yossef-mohamed]

my client asked for 2 jobs with 2 milestone 

the first one i did and the money got into my pending balance 

then the first one he didn't want it so he said i will keep the only one only and i accepted that

but then i found instead of ended contract , canceld contract 

and now i got no money and the pending moeny returned to him ?

he is offline and not responding 

[prestonhunter]

If there was money in escrow and YOU closed the contact, then the escrow money was automatically returned to the client.

If the client closed the contract, then the client only had two choices: release the escrow money to you, or ask for a refund from you... a refund request that you can say no to.

Hopefully this information clears up you confusion. But if you have any other questions, please ask here in this thread.

[yossef-mohamed]

it was there money but after he canceled the contreact 

it showing like that 

and i did all the work and here got it and not responding any more 

[NikolaS]

Hi Yossef,

I checked and it seems that you are already in correspondence with our team on your support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.