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2d0373bd
Community Member

client didn't pay me

Hello! I need someone to guide me for the payment. I had a contract by hour with a client, I entered the hours manually, submitted my work for payment, but I haven't received it yet.

The client don't know how to proceed to pay me.

What we have to do? Thank you

ACCEPTED SOLUTION
2a05aa63
Community Member

You'll get your earnings next Wednesday.

View solution in original post

5 REPLIES 5
2a05aa63
Community Member

You'll get your earnings next Wednesday.

JoanneP
Moderator
Moderator

Hi Rocio,

 

I checked and it looks like this is still part of this week's workweek. All time logged in your Work Diary, whether tracked or added as manual time, is automatically invoiced to your client using the schedule below.

  • Week 1 – You log time using the Upwork Desktop App (Time Tracker)
  • Week 2 – Your time is invoiced to your client on Monday and they have until Friday to review your work
  • Week 3 – Earnings become available on the following Wednesday

You might want to read this help article to learn more about getting paid for Hourly contracts. 

~ Joanne
Upwork
2d0373bd
Community Member

Thanks Viacheslav and Joanne!!! I will wait until Wednesday

petra_r
Community Member


Rocio G wrote:

Thanks Viacheslav and Joanne!!! I will wait until Wednesday


If you did the work this (current) week, you won't get paid next Wednesday. Your client will be charged on Monday, then there is a review period until next Friday night midnight UTC and then finally the standard 5 day security period. Then you'll be paid on the following Wednesday.

2d0373bd
Community Member

Perfect, thanks Petra!!

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