Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

client didn't pay me

2d0373bd
Active Member
Rocio G Member Since: Jul 1, 2021
1 of 6

Hello! I need someone to guide me for the payment. I had a contract by hour with a client, I entered the hours manually, submitted my work for payment, but I haven't received it yet.

The client don't know how to proceed to pay me.

What we have to do? Thank you

2a05aa63
Community Guru
Viacheslav K Member Since: Sep 9, 2015
BEST ANSWER
2 of 6

You'll get your earnings next Wednesday.

View solution in original post

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 6

Hi Rocio,

 

I checked and it looks like this is still part of this week's workweek. All time logged in your Work Diary, whether tracked or added as manual time, is automatically invoiced to your client using the schedule below.

  • Week 1 – You log time using the Upwork Desktop App (Time Tracker)
  • Week 2 – Your time is invoiced to your client on Monday and they have until Friday to review your work
  • Week 3 – Earnings become available on the following Wednesday

You might want to read this help article to learn more about getting paid for Hourly contracts. 

~ Joanne
Upwork
2d0373bd
Active Member
Rocio G Member Since: Jul 1, 2021
4 of 6

Thanks Viacheslav and Joanne!!! I will wait until Wednesday

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
5 of 6

Rocio G wrote:

Thanks Viacheslav and Joanne!!! I will wait until Wednesday


If you did the work this (current) week, you won't get paid next Wednesday. Your client will be charged on Monday, then there is a review period until next Friday night midnight UTC and then finally the standard 5 day security period. Then you'll be paid on the following Wednesday.

2d0373bd
Active Member
Rocio G Member Since: Jul 1, 2021
6 of 6

Perfect, thanks Petra!!

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS