🐈
» Forums » Freelancers » Adding Testimonial - Error "Invalid LinkedIn ...
Page options
Tony's avatar
Tony S Community Member

client testimonial request doesn't work - linkedin profile field buggy

screenshot: https://jmp.sh/z6INymj

137 REPLIES 137
Bilal's avatar
Bilal T Community Member

Team - We got a solution to this issue yet? Getting the error on my end, red text pops up as "invalid Linkedin profile".

Avery's avatar
Avery O Community Manager

Hi Bilal, 


I'm sorry for the inconvenience this has caused you. Could you please make sure that you have copied the correct LinkedIn profile link? You may be experiencing this issue because of a wrong link.


~ Avery
Lorraine's avatar
Lorraine B Community Member

Hi Avery,

 

I am also receiving this error. I have tried copying with or without https:. I have tried copying from the top bar and from the client's contact info section. Nothing seems to work, unfortunately.

I have tried 2 different client's profiles and double-checked the URL upon receiving the error...

Any advice?

 

Thanks,

Lorraine

Goran's avatar
Goran V Retired Team Member

Hi Lorraine,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your testimonial/s. Thank you.

~ Goran
Upwork
Lorraine's avatar
Lorraine B Community Member

Thank you!

Faraz's avatar
Faraz D Community Member

Hi Goran,

 

I am also having the same issue of adding testimonial because of the "Invalid Linkedin profile" error. Kindly help me in resolving this issue.

 

Regards,

Faraz Danish

Goran's avatar
Goran V Retired Team Member

Hi Faraz,

 

Our team will reach out to you via ticket as well and will assist you further, thank you.

~ Goran
Upwork
Abhishek's avatar
Abhishek K Community Member

I am also getting same issue Invalid Linkedin Profile. I am sure that I am copying correct linkedin profile url and I did check through chrome. Can you please help me in resolving this issue?

Darko's avatar
Darko D Community Member

Hi Goran,

 

I am having the same issue on my end. Can somebody please contact me as well to help me on this?

 

Thanks

Samuel's avatar
Samuel B Community Member

Hi Goran,

 

I am experiencing the same error. I have tried both the link in the address bar and the link in the client's contact info with and without "https://www." but to no avail. The site appears to consider every link to the profile invalid. I would appreciate your assistance! 

 

Thank you,

Sam Boggs

Jade's avatar
Jade B Community Member

Hi there,

 

I'm also experiencing this issue. I double-checked that the link I'm providing is correct, and I even tried another profile and it's causing the same issue. Can you please help?

 

Best, 

Jade

Barbara's avatar
Barbara L Community Member

Hi Goran,

 

I'm having the same problem trying to request a non-upwork client testimonial. Invalid LinkedIn profile...

Can someone please assist me via ticket?

 

Thanks so much,

Barbara

**Edited for Community Guidelines**

Andrea's avatar
Andrea G Community Manager

Hi Barbara 

 

Could you please confirm if the link you're trying to enter suits one of these formats:

https://www.linkedin.com/in/company/CLIENTNAME 
https://www.linkedin.com/in/CLIENTNAME
http://www.linkedin.com/in/company/CLIENTNAME
http://www.linkedin.com/in/CLIENTNAME

 

~Andrea
Barbara's avatar
Barbara L Community Member

Hi Andrea,

 

Thank you, this helped! Had to manually go in and add the https://www. Even though I directly copied and pasted the profile from linkedin.

 

Barbara

Simon's avatar
Simon C Community Member

Hi Andrea,

I'm also having this issue and I've tried all the work arounds that have been suggested on this thread and it's still not working. Can you please help me with this issue.

Thanks,
Simon

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Simon,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
Upwork
Khaled's avatar
Khaled M Community Member

hi Goran
I am also receiving this error. I have tried copying with or without https:. I have tried copying from the top bar and from the client's contact info section. Nothing seems to work

Andrea's avatar
Andrea G Community Manager

Hi Khaled,

 

 Could you please confirm if you're using any of the following supported link formats?

 

https://www.linkedin.com/in/company/CLNAME
https://www.linkedin.com/in/CLNAME
http://www.linkedin.com/in/company/CLNAME
http://www.linkedin.com/in/CLNAME

 

~Andrea
Khaled's avatar
Khaled M Community Member

Hello

I am using this type of link
https://www.linkedin.com/in/company/CLNAME
Regards
Andrea's avatar
Andrea G Community Manager

Thanks for confirming, Khaled. Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

 

~Andrea
Pratima's avatar
Pratima R Community Member

Thank you Khaled. This works!

RAKIBUL's avatar
RAKIBUL H Community Member

Hi,

I am also having the same issue of adding testimonials because of the "Invalid Linkedin profile" error. Kindly help me in resolving this issue.
Issue Screenshot:

**Edited for Community Guidelines**

 

Regards,

RAKIBUL HASSN

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi RAKIBUL, 

 

Could you please double-check the link that you have and then retry requesting a testimonial?

 

Have you also tried clearing your browser’s cookies or using a different browser?

 

II the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

  • Browser/s used
  • Browser version
  • Machine’s OS
  • Machine’s OS version
  • Screengrab of the issue
  • Additional details that may help us/the team investigate your concern better

~ AJ
Upwork
RAKIBUL's avatar
RAKIBUL H Community Member

It still shows the Issue.
Issue Screenshot: https://prnt.sc/Of6gsYXqwuRi

Here is my client's LinkedIn profile Link: **Edited for Community Guidelines**

I used the Google Chrome Browser
My Browser version is: Version 116.0.5845.180 (Official Build) (64-bit)
My Machine’s OS Version: Screenshot: **Edited for Community Guidelines**

Please Solve this ASAP.