client testimonial request doesn't work - linkedin profile field buggy

[#1]

screenshot: https://jmp.sh/z6INymj

[#2]

Hi Rakibul,

Thank you for sharing additional information. I see that you are using a company LinkedIn profile while submitting the Testimonial request. Could you please try with a personal LinkedIn profile for your client. Feel free to message us if you need further assistance.

- Pradeep 

[#3]

Do clients have o have a Linkedin profile/account in order to request for them to provide feedback?

[#4]

Hi Alisha,

Yes, they need to have a LinkedIn profile.

Thanks!

[#5]

I am also receiving this error. I have tried copying with or without https:. I have tried copying from the top bar and from the client's contact info section. Nothing seems to work, unfortunately.

I have tried 2 different client's profiles and double-checked the URL upon receiving the error...

Any advice?

Thanks,

Mohsin

[#6]

Hi Mohsin,

Thank you for your message. One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep

[#7]

I am facing the same issue. Can someone help me out please!

[#8]

Hi Aditya,

Could you please check if you're entering the link in one of the supported formats listed below?

- https://www.linkedin.com/in/company/CLNAME
- https://www.linkedin.com/in/CLNAME
- http://www.linkedin.com/in/company/CLNAME
- http://www.linkedin.com/in/CLNAME

If you do and still experience the error, could you please send me a PM with the link you're trying to add so we can further troubleshoot?

[#9]

Upwork, please advise when you plan to fix this

[#10]

Hello there, I'm trying to request a Testimonial to one of my client outside upwork.

But when I add link of LINKEDIN Profile it says "Invalid LinkedIn profile"

[#11]

Hello there, I'm trying to request a Testimonial to one of my client outside upwork.
But when I add link of LINKEDIN Profile it says "Invalid LinkedIn profile"

[#12]

Having the same issue

[#13]

Hi Faisal, and Jesse,

I will look into this further and will get back to you once I have more information.

Thank you.

[#14]

Hello, I am also new to UpWork and I am encountering this issue where copying the linkedin profile from my client gives me an error.

[#15]

Hi Johann,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your testimonials. Thank you.

[#16]

Hi Goran and Moderators,

Isn't there a permanent fix to this problem?

I am experiencing same problem as well.

Regards,

[#17]

Hi Aleksandar,

Personalized LinkedIn Url is not working on the Testimonial request form. 

Thanks,

Rajju

[#18]

Hi Rajju,

Please reach out to me via PM (click on my name) and share a screenshot of the error you`re receiving. Thank you.

[#19]

Hi Faisal, Adarsh, Hanzel, and Jesse,

I'm sorry for the delay. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[#20]

Me too. Same issue here

[#21]

same issue. what can I do? thx, Grig

[#22]

I am facing a similar problem and am not able to update my client's linkedin profie. I did try to clear the browser cache and have also entered all the details required before entering the linkedin profile URL

[#23]

I am having the same problem. I input all the information provided then when i paste the clients LinkedIn its on the red and say invalid what a bummer.

[#24]

Hi Tony,

Could you please send me a private message with the LinkedIn profile you are trying to add there so that I can check and assist you further?

Thank you.

[#25]

I have the same problem with invalid clients LinkedIn. could you help me?

[#26]

Hello there,

I am using "Request a client testimonial" popup to add client testimonial. There I am unable to submit request due to error validation. I am using the correct LinkedIn profile URL but unable to submit. Can you help me, please?

Regards,
Manish Sharma