client testimonial request doesn't work - linkedin profile field buggy

[#1]

screenshot: https://jmp.sh/z6INymj

[#2]

Team - We got a solution to this issue yet? Getting the error on my end, red text pops up as "invalid Linkedin profile".

[#3]

Hi Bilal, 

I'm sorry for the inconvenience this has caused you. Could you please make sure that you have copied the correct LinkedIn profile link? You may be experiencing this issue because of a wrong link.

[#4]

Hi Avery,

I am also receiving this error. I have tried copying with or without https:. I have tried copying from the top bar and from the client's contact info section. Nothing seems to work, unfortunately.

I have tried 2 different client's profiles and double-checked the URL upon receiving the error...

Any advice?

Thanks,

Lorraine

[#5]

Hi Lorraine,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your testimonial/s. Thank you.

[#6]

Thank you!

[#7]

Hi Goran,

I am also having the same issue of adding testimonial because of the "Invalid Linkedin profile" error. Kindly help me in resolving this issue.

Regards,

Faraz Danish

[#8]

Hi Faraz,

Our team will reach out to you via ticket as well and will assist you further, thank you.

[#9]

I am also getting same issue Invalid Linkedin Profile. I am sure that I am copying correct linkedin profile url and I did check through chrome. Can you please help me in resolving this issue?

[#10]

Hi Goran,

I am having the same issue on my end. Can somebody please contact me as well to help me on this?

Thanks

[#11]

Hi Goran,

I am experiencing the same error. I have tried both the link in the address bar and the link in the client's contact info with and without "https://www." but to no avail. The site appears to consider every link to the profile invalid. I would appreciate your assistance! 

Thank you,

Sam Boggs

[#12]

Hi there,

I'm also experiencing this issue. I double-checked that the link I'm providing is correct, and I even tried another profile and it's causing the same issue. Can you please help?

Best, 

Jade

[#13]

Hi Goran,

I'm having the same problem trying to request a non-upwork client testimonial. Invalid LinkedIn profile...

Can someone please assist me via ticket?

Thanks so much,

Barbara

**Edited for Community Guidelines**

[#14]

Hi Barbara 

Could you please confirm if the link you're trying to enter suits one of these formats:

- https://www.linkedin.com/in/company/CLIENTNAME 
- https://www.linkedin.com/in/CLIENTNAME
- http://www.linkedin.com/in/company/CLIENTNAME
- http://www.linkedin.com/in/CLIENTNAME

[#15]

Hi Andrea,

Thank you, this helped! Had to manually go in and add the https://www. Even though I directly copied and pasted the profile from linkedin.

Barbara

[#16]

Hi Andrea,

I'm also having this issue and I've tried all the work arounds that have been suggested on this thread and it's still not working. Can you please help me with this issue.

Thanks,
Simon

[#17]

Hi Simon,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#18]

hi Goran
I am also receiving this error. I have tried copying with or without https:. I have tried copying from the top bar and from the client's contact info section. Nothing seems to work

[#19]

Hi Khaled,

 Could you please confirm if you're using any of the following supported link formats?

- https://www.linkedin.com/in/company/CLNAME
- https://www.linkedin.com/in/CLNAME
- http://www.linkedin.com/in/company/CLNAME
- http://www.linkedin.com/in/CLNAME

[#20]

Hello

I am using this type of link
https://www.linkedin.com/in/company/CLNAME
Regards

[#21]

Thanks for confirming, Khaled. Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

[#22]

Thank you Khaled. This works!

[#23]

Hi,

I am also having the same issue of adding testimonials because of the "Invalid Linkedin profile" error. Kindly help me in resolving this issue.
Issue Screenshot:

**Edited for Community Guidelines**

Regards,

RAKIBUL HASSN

[#24]

Hi RAKIBUL, 

Could you please double-check the link that you have and then retry requesting a testimonial?

Have you also tried clearing your browser’s cookies or using a different browser?

II the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better

[#25]

It still shows the Issue.
Issue Screenshot: https://prnt.sc/Of6gsYXqwuRi

Here is my client's LinkedIn profile Link: **Edited for Community Guidelines**

I used the Google Chrome Browser
My Browser version is: Version 116.0.5845.180 (Official Build) (64-bit)
My Machine’s OS Version: Screenshot: **Edited for Community Guidelines**

Please Solve this ASAP.