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Tony's avatar
Tony S Community Member

client testimonial request doesn't work - linkedin profile field buggy

screenshot: https://jmp.sh/z6INymj

137 REPLIES 137
Goran's avatar
Goran V Retired Team Member

Hi Yehor and Manish,

 

Our team will reach out to you both via tickets and will assist you further, thank you.

~ Goran
Upwork
Ayush's avatar
Ayush B Community Member

I am facing the same problem and I am not able to request a testimonial. Could you please help me with this?

Krunal's avatar
Krunal T Community Member

Hi Goran,

 

client testimonial request doesn't work - linkedin profile field issue

 

I am facing the same problem and I am not able to request a testimonial. Could you please help me with this?

 

Thanks & Regards,

Krunal Tailor

Eliana's avatar
Eliana C Community Member

hi! im having the exact same problem let me know what to do **Edited for Community Guidelines**

Arjay's avatar
Arjay M Retired Team Member

Hi Eliana,

 

Thank you for reaching out and reporting this here in the Community. We'll have the appropriate team review your report and assist you further via a support ticket. Kindly expect an update from one of the team members on this page with your ticket once your case is fully reviewed.

 

~ Arjay
Upwork
Ahmed's avatar
Ahmed S Community Member

Hi

i am facing the same problem, can you  please help me if you have a solution for this problem

Bojan's avatar
Bojan S Community Manager

Thank you for reaching out to us, Ahmed and Elison.

 

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with your concerns. 

~ Bojan
Upwork
Sandra's avatar
Sandra W Community Member

I am having the same issue.

https://prnt.sc/tm3rjy

 

I appreciate your help with this!

Aubre's avatar
Aubre W Community Member

I am having the same issue!

Oana's avatar
Oana M Community Member

Hello!

 

I have been trying to send testimonial requests to past clients, but whenever I paste the Linkedin profile link onto the box, it shows up as invalid. What might be the issue with this?

 

Many thanks,

Oana

Goran's avatar
Goran V Retired Team Member

Hi Oana,

 

Our team will reach out to you via ticket as well and will assist you further. Thank you.

~ Goran
Upwork
Aleksandar's avatar
Aleksandar D Community Manager

Hi Tony, and Bilal,

 

As an update, one of our team members will be reaching out to you two as well via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
Jimmy's avatar
Jimmy H Community Member

Hi,

 

I'm also not able to add client testimonials due to no URL being able to be added as a Linkedin profile.

 

Thanks!

Juliana's avatar
Juliana M Community Member

Hello, same issue here, I've tried everything!

Charmie Jyr's avatar
Charmie Jyr M Community Member

Hi, I am new here and trying to get potential clients through this testimonial  but I am also receiving same kind of error. Invalid Linkedin Profile. I copy pasted or tried writing manually, ad/remove slash at the end but it still not works. Thanks in advance. 

Ilenia's avatar
Ilenia P Community Member

Hello

I am uploading data to receive a non-upwork testimonial, but in uploading the linkedin profile it tells me that it is wrong. The profile is what appears in the person's profile and is the only link available, it would be this https://www.linkedin.com/in/filomena-d-amico-4034b99b
Please can anyone tell me how can I solve it?
Thank you

 

Ilenia

Goran's avatar
Goran V Retired Team Member

Hi Ilenia,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your testimonial request. Thank you.

~ Goran
Upwork
Igor's avatar
Igor K Community Member

I have the same issue.

Goran's avatar
Goran V Retired Team Member

Hi Igor,

 

One of our team members will reach out to you via ticket and will assist you further. Thank you.

~ Goran
Upwork
Brian's avatar
Brian B Community Member

I am also having trouble linking a verified and confirmed LinkedIn account when trying to request a testimonial. 

Please advise. 

Goran's avatar
Goran V Retired Team Member

Hi Brian,

 

One of our team members will reach out to you as well and will assist you further. Thank you.

~ Goran
Upwork
Elison's avatar
Elison A Community Member

Hey, 

 

I have the same issue. Please help. 

Latif's avatar
Latif G Community Member

I'm also having same issue, although client's LinkedIn profile link is working fine.

Please assist me, what could be the issue?

 

Alaina's avatar
Alaina K Community Member

I'm also unable to request a testimonial thanks to the buggy linkedin field. How can I fix this?

Darko's avatar
Darko D Community Member

I am having the same issue. i would love help on this as well. Thanks!