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tonysimonovskiy
Community Member

client testimonial request doesn't work - linkedin profile field buggy

screenshot: https://jmp.sh/z6INymj

137 REPLIES 137

Hello. Thank you for responding so quickly.
I enter this link

**Edited for community guidelines**


The thing is that my client is from Norway and his name uses special
characters from the Norwegian language. Could this be the problem?

Hi Ruslan,

 

Could you please send me a PM with the details you have attempted to submit so I can check with the team? 

~ Joanne
Upwork
ghosterdesign
Community Member

I cannot add my client LinkedIn in the testimonial 

 

**Edited for community guidelines**

Hi Mohammad Ullah,

 

Looks like the format is not one we can support. We support these link formats:

https://www.linkedin.com/in/company/CLNAME
https://www.linkedin.com/in/CLNAME
http://www.linkedin.com/in/company/CLNAME
http://www.linkedin.com/in/CLNAME


Please use the format of the link we support and try again. Let us know if the issue persists.

 

Thank you! 

~ Bojan
Upwork

could you please help me out in getting done the testimonials, as I had experienced the same issue? I tried to dm you and it seems I don't have enough privileges to do so.

P.S: the above-mentioned links are working for me too.

Hi Abdikadir,

 

If you're using the correct link, can you please share more details about the error you're experiencing? Are you able to post a screenshot of what you see on your end? I'll be happy to assist you further.

~ Luiggi
Upwork
hall-rhiannon
Community Member

I am having the same problem. Can someone please help me? 

Hi Rhiannon,

 

Could you please try using one of the following link formats when adding your client's profile link?

 

https://www.linkedin.com/in/company/CLNAME
https://www.linkedin.com/in/CLNAME
http://www.linkedin.com/in/company/CLNAME
http://www.linkedin.com/in/CLNAME

 

If that doesn't help could you please share more details about the error you're experiencing?

~Andrea
Upwork
851820b7
Community Member

I am also receiving the same kind of error 'Invalid LinkedIn profile'. I've already tried entering the link in the supported formats described above, deleted the cache, and changed the browser but is still not working. 
The only valid Linkedin profile link I received from the client is in the following format: https://www.linkedin.com/in/firstname-lastname-111111111

Could you please help me out here!

Hi Abdessamad,

 

Thank you for your message. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

 

Thank you,

Pradeep

Upwork
634907e3
Community Member

I'm having the same problem, can you please help me?Screenshot (3080).png

Hi Hassan,

 

Thank you for reaching out to us. Could you please try using one of the following link formats when adding your client's profile link?

 

https://www.linkedin.com/in/company/CLNAME
https://www.linkedin.com/in/CLNAME
http://www.linkedin.com/in/company/CLNAME
http://www.linkedin.com/in/CLNAME

 

Let us know if the issue persists and we will be happy to assist you further. 

 

~ Nikola
Upwork
jfriel88
Community Member

I am having same issue here! Please help

e79f6b58
Community Member

I'm facing the same issue. Can someone please help me? 

Hi Karolina,

 

I'm sorry you're having trouble submitting your testimonial request. Would you mind sharing a screenshot of the error you're seeing so we can better assist you?

~ Luiggi
Upwork
4dc3d204
Community Member

Hello,

I am having a similar error while inputting the linked in url.

please help out

**Edited for Community Guidelines**

Hi Ami,

 

I'm sorry to learn this is happening to you. Have you tried using the link formats that some of my colleagues have shared above? See below the examples:

 

https://www.linkedin.com/in/company/CLNAME
https://www.linkedin.com/in/CLNAME
http://www.linkedin.com/in/company/CLNAME
http://www.linkedin.com/in/CLNAME

 

Let us know if the problem persists so we can assist you further. 

~ Luiggi
Upwork
e816c5f4
Community Member

Hello all. The issue of receiving an invalid LI profile message is still an issue. It if preventing me from requesting a testamonial. Can someone please help?

Thank you,

Traci

 

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