Jul 8, 2020 05:25:44 PM by Cheenie E
hello may i ask if what should I do with a client who asking another revision which is its a simple one like just cut the secs blank screen before the intro and I already did a 1 free revision? should i revise it? please advise me because the salary is low $12 plus the Upwork will deduct 2 I think? i edit top 10 videos
Jul 8, 2020 07:34:53 PM by Preston H
No, you don't do a free revision.
Tell the client:
"Gerald:
Yes, I think that would be a good addition to the video. This was not described in the original agreement, so contractually I can't do it for free. But if you set up a new milestone for $5, or pay an upfront bonus of $5 using the client side Bonus tool, then I will go ahead and do that. Alternatively, you can close the current contract and create an hourly contract for this."
Jul 9, 2020 03:13:38 AM by Cheenie E
Jul 9, 2020 05:39:50 AM by Petra R
Cheenie E wrote:hello may i ask if what should I do with a client who asking another revision which is its a simple one like just cut the secs blank screen before the intro and I already did a 1 free revision? should i revise it? please advise me because the salary is low $12 plus the Upwork will deduct 2 I think? i edit top 10 videos
My policy is simple: If it is something I did wrong, I fix it, of course, free of charge. I do not expect clients to pay for something that should have been done right in the first place.
I don't know any videos that start with seconds of blank screen before an intro. Was there supposed to be a blank screen?