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e_huma-s_zill
Community Member

connects renewel

Hi, My connects were supposed to be renewed on 17th may but they are not. what should i do

1 REPLY 1
djondinium
Community Manager
Community Manager

Hi S,

 

Thanks for reaching out to us. I checked and it seems that your billing cycle will start on 18-May, UTC. Please allow 24-hours for the connects to be credited to your account. If the connects do not get credited after 24-hours, please reach out to us, and we'll assist you further.

 

Thank you.

~ Aleksandar
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