Feedback not showing up

[Dimitrije J]

Hi Avery,

Thank you so much. Job and feedback are now on my profile. 

Thanks again! 

[Shakira M]

The last job I did my clients feedback is not showing up on my profile and the job shows that it is still in progress and the contract has already ended. 

[Felipe H]

relax... it takes some time (in the order of weeks sometimes) for your profile to be updated with the last information.

[Avery O]

HI Shakira, 

I've manually generated your profile and the feedback in question is now showing in your Work History. Congratulations on the 5-stars!

[Monique L]

I guess some glitches happen in Upwork. A few weeks back I had around 8 closed jobs that were not showing feedback even though some had been closed for a week or two. I messaged customer service and they refreshed my profile then everything was showing correctly.

[Avery O]

Hi Monique, 

I would like to confirm that this is not a glitch, and feedback shows on the a freelancer's profile after any of the following conditions are met:

• the client's payment has already been posted on the freelancer's account;
• the both client and the freelancer has already left feedback for each other, or
• the 14-day feedback period has expired.

[Isabelle Anne A]

@Avery, my work history updates are also unusually slow and I've already met the conditions you listed on two completed jobs. Could you please manually update my profile? Thanks.

Never mind - it's just been updated!

[Petra R]

Click HERE for a really easy and nifty way to get your profile to update, posted by a clever Forum Member

[Isabelle Anne A]

awesome Petra, thanks!

[Richard W]

I've been using the fix mentioned by Petra for a while now, after seeing it mentioned by another forum user. It's worked every time for me. I used it yesterday immediately after supplying my feedback (when the client had already supplied theirs). I just added a space character to my overview, deleted it again (without even saving inbetween), refreshed the page, and Bingo!, there was the client's feedback.