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contract is end but it says Job in progress

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
101 of 128

Hi Sergey,

 

Can you check now and confirm if your contract is showing on your profile, thanks.


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Active Member
Moemen Y Member Since: May 29, 2018
102 of 128

Hi,

I completed my job and the contract was ended by the client, but the job is listed as "in progress" on my profile. Please help.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
103 of 128

Hi Moemen, 

I manually generated your profile and the feedback in question should be showing already. Let me know if there is anything else I can help you with.


-Avery
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Active Member
Serena G Member Since: Nov 25, 2018
104 of 128
Hi there!
Same problem as the others, contract ended and client even left a feedback, but it shows “in progress”, not showing the feedback on my profile and still no payment received.
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
105 of 128

Hi Serena,

 

For hourly contracts clients are billed every Monday for the hours tracked in the previous week. Once your client is billed the feedback will show on your profile. As for your concern with payment, The weekly billing period begins Monday at 00:00 midnight UTC and ends Sunday at 23:59 UTC. Please check out this help article for more information about the weekly billing cycle. Thanks!


-Joanne
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Active Member
Serena G Member Since: Nov 25, 2018
106 of 128
Oh I did not knew, thank you so much!
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Active Member
Serena G Member Since: Nov 25, 2018
107 of 128
Hi again! I already received feedbacks for these jobs, but they are showing like this, can you help?
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Community Guru
Petra R Member Since: Aug 3, 2011
108 of 128

@Serena G wrote:
Hi again! I already received feedbacks for these jobs, but they are showing like this, can you help?

 "Where is my money?""Where is my money?"

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Active Member
Van A Member Since: Dec 12, 2018
109 of 128

i also have this same problem, the contract is ended but still shows work in progress.
can you please refresh my page too or should i just wait?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
110 of 128

Hi Van,

 

I just checked your profile, please note that only jobs on which payment has been processed are displayed on Freelancer's profile.

You have hours logged this week, this work week has not ended yet. Timesheet for this week will be available for the client's review next week and the payment will be released to you on Wednesday the week after.

You can find more information about how that works here

Let us know if you need further assistance. Thank you!


~ Bojan
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