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contract is end but it says Job in progress

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
51 of 128

Hi Joe,

 

Let me know if your contracts and feedback you received showed up on your profile in the meantime.

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Active Member
Faseeh M Member Since: Mar 4, 2017
52 of 128

My profile has been updated and the jobs now appear completed, but though all of the feedback i have recived is 5 star, (all 19 jobs, including last 2) my JSS droped to 97%! I dont know why.

 

Faseeh

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Ace Contributor
Darren w Member Since: Sep 20, 2015
53 of 128

I have at least one contract that is done with showing as in progress too. The job was ended on the 10th, so the rating and feedback should have been visible by now.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
54 of 128

Hi Darren,

Can you check your contract now and let me know if the feedback is showing on your profile, if not send me a PM with the contract title.


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Ace Contributor
Darren w Member Since: Sep 20, 2015
55 of 128

Hi, Goran,

 

Yes, it is now showing, thanks for whatever it was that you did Smiley Very Happy

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Community Guru
Irene B Member Since: Feb 17, 2015
56 of 128

Very often logging out and logging in again solves the issue.

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Active Member
GHADHOUN A Member Since: Feb 7, 2016
57 of 128

Hi,

I completed my job and the contract was ended and I got a feedback, but the job is listed as "in progress" on my profile. Please help.

Regards

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
58 of 128

Hi GHADHOUN,

Was this an hourly contract or a fixed price contract?
If it is fixed price give it some time and your profile will be updated accordingly. For hourly contracts we need to bill your client first for the hours logged this week and then your feedback will be showing on your profile.


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Active Member
GHADHOUN A Member Since: Feb 7, 2016
59 of 128

A fixed contract.
Thank you.

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
60 of 128

Hi Ghadhoun,

 

I checked your profile as well and it looks like the fixed price contract that ended today is now showing as completed with feedback. Let us know if you have any further questions.

~ Valeria
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